Investors are entitled to make any complaint about a service matter or clarification in writing, orally or telephonically directly to the Company, to its Service Desk via e-mail at services@carneliancapital.co.in However, if the query or matter is not resolved as per the timeline given, the Company provides the following mechanism to its investor to lodge and express their grievances: Raise with the Company: if the query or matter is not resolved as per the timeline given, then the investor is entitled to escalate it with the Head- Investor Relation Officer, Ms. Swati Khemani. Investors may lodge as under: Via E-mail: investorgrievance@carneliancapital.co.in or By sending physical correspondence at: Carnelian Asset Management and Advisors Private Limited 1205/1206, One Lodha Place, Senapati Bapat Marg, Lower Parel (W), 4 Mumbai – 400013, Maharashtra, India or Investors can contact on phone at: 022 6937 4100